We work on weekdays and align communication with the main time zones along the route so approvals and task mobilisation are not delayed.
01
Vladivostok
(VDK / UTC+10)
Mon–Fri 09:00–17:00
02
China
(Beijing, UTC+8)
Mon–Fri 07:00–15:00
03
Japan
(JST, UTC+9)
Mon–Fri 08:00–16:00
04
Korea
(KST, UTC+9)
Mon–Fri 08:00–16:00
05
Moscow
(UTC+3)
Mon–Fri 02:00–10:00
Working Hours
Working Hours
We work wherever the vessel is
We work wherever the vessel is
We service vessels along their route, delivering supplies to ports of call and arranging work locally.
Chennai
Vladivostok
Busan
Shanghai
Hong Kong
Laem Chabang
Petropavlovsk-Kamchatsky
Yokohama
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Priority handling, a quick call and clarification of port and timing constraints.
What should I do if the request is urgent?
Put “Urgent” in the email subject and include the key details: port, ETA/ETD, what is required and by when. This lets us respond faster, clarify details and confirm the action plan.
How quickly do you respond?
We confirm receipt and return with clarifications or an initial plan within the agreed timeframe.
What is the best format for sending lists?
Ideally include item descriptions, quantities, requirements, port and ETA/ETD dates. This helps us confirm feasibility faster.
What supporting documents do you provide?
Upon completion, we provide photos, certificates, delivery notes and closing documents relevant to the task.
Vladivostok, 131-V Okeansky Avenue, 8th floor
Office Address
Office Address
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